Frequently Asked Questions
Below is a list of frequently asked questions which we have supplied the answers to for your convenience. If you cannot find the answers you are looking for you can simply contact us and we will be more than happy to help you.
Q: When will my sofa be delivered?
A: You will find the approximate delivery time within the product information.
Q: Who will take away my old sofa?
A: We recommend using the British Heart Foundation 0844 248 9193
Q: What do I do if the sofa is delivered damaged?
A: Notify us of any problems at the time of delivery.
Q: What does "Faux leather" mean?
A: The term faux leather is used when the material used is not leather but a man made PU or PVC material made to look like leather.
Q: What does "Leath-Air" or "Leather Air" mean?
A: Leather Air or Leath-Aire is a fairly new material on the market which is a new synthetic leather that is durable and easy to clean while breathing better then leather, it is not bonded leather.
Q: What does "Assembly: Minor" mean?
A: Minor assembly maybe required:
- Putting the feet onto your sofa, Tools required: Screwdriver
- Putting back section of recliner sofa together
- Connecting sofa bed sections together
Q: How accurate are the product measurements?
A: All measurements supplied may vary slightly.
Q: Are you VAT registered?
A: We are not VAT registered at this time.
Q: What does LHF and RHF mean on the corner sofa description page?
A: This corner sofa comes with options, you can order it left hand facing (LHF) or right hand facing (RHF).
If you have any questions please do not hesitate to contact us